Christopher Ancheta

Marina Systems Manager

• Manage and optimise marina systems, including Pacsoft NG, SAP, TallyWeb integrations, and related platforms, ensuring data integrity, performance, and minimal downtime.
• Write, troubleshoot, and maintain SQL queries, scripts, and system integrations, monitoring data flows and system performance across platforms.
• Lead system upgrades, testing (UAT), and implementation of new features and technology, driving continuous improvement across systems and processes.
• Support and train users, resolve system issues, and oversee critical operational systems such as CCTV, access control, and contractor processes.
• Support financial and berthing processes, including invoicing, debtors, creditors, revenue systems, licence holders, and rental arrangements.
• Collaborate with stakeholders to improve operations, implement risk mitigation, and ensure reliable, secure, and efficient marina service delivery

Full Stack Developer

• Founded and operated a small IT consultancy providing IT support to small businesses and home users
• Designed and implemented AI-assisted scripts, workflow automations, and custom web applications to improve efficiency, reporting, and client operationsMaintain client documentation, service records and data protection best practices.
• Leveraged AI tools (ChatGPT, Google Gemini, WindSurf) for coding, debugging, and technical documentation, ensuring high standards of security and quality.
• Identified repetitive or manual processes and developed automation solutions to streamline client workflows
• Produced clear technical documentation, user guides, and scripts using AI-assisted drafting.
• Diagnosed hardware and software issues across Windows and macOS environments, including cloud file-sharing solutions.

ICT Site Support Specialist

• Provide end-to-end hardware and software support, including the Microsoft 365 Modern Workplace environment (Teams, OneDrive, SharePoint), to staff across multiple locations.
• Log and track incidents using ServiceNow, maintaining accurate audit trails and creating knowledge articles for the team.
• Manage hybrid identity environments, administering on-premises Active Directory (Users, and Groups) and Microsoft Entra ID (Azure AD) for access control and security compliance.
• Supported system integrations and authentication dependencies, ensuring stable connectivity and data flow across platforms.
• Assisted with application updates, testing, and release activities to ensure smooth deployments and minimal operational impact. 
• Collaborate with third-party vendors to resolve complex infrastructure and device-related issues.
• Deliver one-on-one training to staff, increasing adoption of collaboration tools.

ICT Automation Specialist

• Deliver one-on-one training to staff, increasing adoption of collaboration tools.
• Developed and maintained PowerShell scripts to automate business and system processes, reducing manual workload and increasing accuracy
• Utilised Microsoft SQL Server to query, update, and manage data, including writing complex queries, performing data manipulation (DML), and supporting reporting requirements
• Worked with relational database systems (RDBMS) to ensure data integrity, troubleshoot issues, and support system operations
• Worked with relational database systems (RDBMS) to ensure data integrity, troubleshoot issues, and support system operations
• Worked with relational database systems (RDBMS) to ensure data integrity, troubleshoot issues, and support system operations
• Communicate with end-users, customer to create the best automation strategies.
• Collaborate with other business departments to understand how automation can improve companies’ productivity.

Desktop/Network Technician

• Provide excellent customer service and support and provide solutions to all clients, both internal and external
• To provide quality onsite and remote support and issue resolution.
• Monitoring jobs logged via ConnectWise.
• Assisting and adapting to implementation of new and existing computer network rollouts and upgrades.
• Provide a vital communication link between the client, account manager and team leader.
• Active Directory, user management and group policies
• Maintained school inventory and software license

IT Site Support Staff

• Provide thorough support and problem resolution for client’s inquiries hardware and software issues
• Company website Management and Web design for client
• Network configuration and troubleshooting
• Computer Hardware, network and software troubleshooting, assembly and deployment
• Medtech 32 support for clinics
• Maintain and set up back up for client’s server

Computer Maintenance Technician II

• Managing Hospital Information System (Integrated Hospital Operations Management Program), primary point person for any issues. Configure and develop module to cater the needs of the Hospital.
• Desktop support activities on windows 7,8,10. laptop, printers, mobile device and peripherals, OS installation and upgrade, windows applications installation, data backup and recovery, desktop assembly and changing damage hardware parts.
• Install CCTV to areas of Hospital and primary point person in operating, troubleshooting and reviewing CCTV footage
• Network administration (cabling, router, switch, hub and AP installation and configuration).
• Server management (AD roles and policy), security, and database administration (MSSQL, MySQL).
• Firewall management using Sophos, pfsense
• Schedule quarterly preventive maintenance for all computers and peripherals to ensure long life of the equipment
• Maintained department inventory and software databases
• Prepare monthly report progress on information system equipment status, projects and future upgrades.
• Developed web applications concerning the department.

Instructor

• Train student in the field of Electronics and Computer
• Computer repair and assembly
• Network Cabling and Configuration
• Troubleshoot various electronic equipment
• Teach Computer application such as Photoshop, MS Office (Word, Excel, PowerPoint)
• Web programming (Laravel, HTML, CSS)

ICAgile Certified Professional (ICP)

ITIL 4 Foundation

License Electronics Engineer

Mariano Marcos State University - Philippines